Shipping policy
1. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
All our products ship from the United States and have an arrival time of 5-15 business days.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking portal typically updates within [24–48] hours.
4. Multiple Packages
To ensure you get your items as quickly as possible, orders containing multiple items may be shipped separately. You may receive one item before the next. Don't panic if your entire order doesn't arrive in one box!
5. Customs, Duties, and Taxes
TalonTacticalUSA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages & Lost Packages
If you received your order damaged, please contact us immediately at support@talontacticalusa.com to file a claim. Please save all packaging materials and damaged goods before filing a claim. We are not responsible for items lost due to an incorrect shipping address provided by the customer.
7. International Shipping
We are currently only shipping to the Continental United States, we do not ship internationally.
8. Carrier Information
Our product vendors may use different carriers including but not limited to USPS, UPS or FedEx. While the carrier may vary, all orders will be shipped promptly and should include tracking information.